Pricing

Pay for usage. Never for seats.

One price covers analytics, campaigns, flags and replay — measured per organization, across all your projects. Prod, staging and dev don't cost extra.

Free

$0 no credit card
1M events / mo
5K session replays / mo
500 campaign messages / mo
retention: 6 mo events · 1 mo replays
unlimited team members
hard caps: when exhausted, ingestion pauses until next month. no surprise bills.
recommended

Pro

$49 / month + usage
2M events · 10K replays · 5K messages included
retention: 2 yr events · 1 mo replays
unlimited team members
beyond included
events$0.035 / 1K
replays$0.002 each
messages$1.00 / 1K

Scale

$199 / month + usage

for volume — and the per-unit price that goes with it

10M events · 50K replays · 25K messages included
retention: 2 yr events · 1 mo replays
unlimited team members
beyond included
events$0.026 / 1K
replays$0.0015 each
messages$0.80 / 1K

Enterprise

talk to us
volume pricing
custom retention
SLA
unlimited team members
let's talk
every plan: unlimited seats · usage measured per organization, aggregated across all projects
Estimate

Do the math yourself.

Drag your real usage. The estimate updates live — the same formula our billing runs on, nothing hidden.

events / month 4M
100K2M included20M
session replays / month 25,000
010K included100K
campaign messages / month 8,000
05K included50K
estimate · Kilden Pro USD / month
base — 2M ev · 10K rp · 5K msg $49.00
events — 2,000,000 over × $0.035/1K +$70.00
replays — 15,000 over × $0.002 +$30.00
messages — 3,000 over × $1.00/1K +$3.00
total $152.00
✓ this usage fits the Free tier — you'd pay $0
an estimate — overage is billed per unit as you use it. price shown plus local tax at checkout.
What counts

What counts as what

an event

One tracked action — a kilden.track() call, an autocaptured click, or a pageview. Campaign triggers read events without creating billable ones, and flag requests have their own allowance — but the $feature_flag_called exposure a flag records counts like any event.

a replay

One recorded session, start to finish — however long it runs. A user browsing for 40 minutes is still one replay.

a message

One email sent by a behavioral campaign. Cancelled sends — like a cart-recovery email killed by a purchase — cost nothing.

what has no meter

Product tours, banners and surveys have no meter of their own — you pay only for the events they emit, like any other event. What counts as a message is an email or an in-app message sent by a campaign.

Compare

One bill, not five.

The usual alternative isn't one competitor — it's stitching together separate analytics, messaging, flags, replay and product-onboarding tools, each with its own SDK, its own identity graph, and its own invoice.

the stitched stack
analytics tool SDK #1 · invoice #1
messaging tool SDK #2 · invoice #2
flags tool SDK #3 · invoice #3
replay tool SDK #4 · invoice #4
onboarding tool SDK #5 · invoice #5
five identity graphs that never quite agree
kilden
analytics + messaging + flags + replay + tours one SDK · one invoice
events here $0.035 / 1K
typical analytics vendor ~$0.25 / 1K
one identity graph — your numbers can't drift
Billing FAQ

Billing questions, answered honestly

What happens when I hit the Free caps? +

Ingestion pauses until the next month — nothing is billed, nothing is deleted. Your dashboards keep working on the data you already have. Allowance resets monthly and unused amounts don't roll over.

How is usage measured? +

Per organization, aggregated across all its projects. Separate prod, staging and dev projects don't cost extra — they draw from the same pool.

Do you charge per seat? +

No. Unlimited team members on every plan, including Free. We charge for usage, not for people.

What about taxes? +

Handled by our merchant of record. Prices are shown in USD; local tax is added at checkout where applicable.

How do I cancel? +

Self-serve, from settings — no email, no call. Cancellation takes effect at the end of your billing period and your workspace drops to the Free tier.

Enterprise

Let's talk.

Tell us your volume, your retention needs and where you are today. A real person reads every message and answers within a business day.

no sales sequence, no demo gate

The free tier is the product, not a demo.

1M events a month, forever. Upgrade only when your usage does.

start free — no credit card