Kilden vs Mixpanel

Mixpanel analyses. Kilden also acts.

Every figure below is quoted from Mixpanel's own pages and linked to its source. Including the ones that make us look worse.

Stay with Mixpanel if…
  • You need deep product analytics at scale, with warehouse connectors feeding the rest of your stack.
  • You are on their Enterprise plan, which is where feature flags and experimentation live.
  • Formal certifications decide the purchase, or you need your data to stay in a specific region.
Switch to Kilden if…
  • You want the same event that fires your funnel to fire the email, the chat and the in-app guide — one tracker, one bill.
  • You are paying for analytics and an email tool and a chat widget, and the numbers never match.
  • You want an identity your own backend signs, so no one can read another customer's conversation.

Start with what is not different

Funnels, retention, cohorts and session replay: both products do these, and both do them well. If product analytics is all you need, this page is not going to talk you out of Mixpanel — they have been doing it longer than we have.

The difference, in their words

Mixpanel describes its own suite like this:

“product analytics, web analytics, mobile analytics, experimentation and feature flagging, Metric Trees, session replay, heatmaps, and warehouse connectors”
Mixpanel

Read the list again. There is no email, no campaign automation, no live chat and no in-app onboarding in it. That is not an omission we found — it is the product they sell, described by them.

Feature flags and experimentation did arrive, but they are sold as a separate add-on and only on the top plan: Enterprise plan only, priced as a separate add-on.

Feature by feature

Capability Kilden Mixpanel
Product analytics (funnels, retention, cohorts)
Yes
Yes
Session replay
Yes
Yes
Feature flags
All plans
Enterprise add-on
A/B experiments
Yes
Enterprise add-on
Email campaigns and journeys
Yes
No
WhatsApp as a campaign channel
Yes
No
Live chat with your customers
Yes
No
Product tours and in-app guides
Yes
No
In-app messages and surveys
Yes
No
Warehouse connectors
No
Heatmaps
No
SOC 2 / ISO certifications
Not yet
Choose where data is stored
Not yet

Rows where Mixpanel wins are marked as plainly as the rows where we do.

The price, worked out rather than claimed

Three usage profiles, chosen before the numbers were run and published whichever way they fall. Both columns are computed from the published rates, not typed in by us.

Monthly usage Mixpanel Kilden
Starting out
1M events · 5K replays
Free Free
In the plan
2M events · 10K replays
$280.00 $49.00
Growing
5M events · 10K replays
$1,120.00 $349.00
Kilden Mixpanel 10K replays/mo
$0 $300 $600 $900 $1,200 1M 2M 3M 4M 5M monthly events 1.2M we get cheaper here 2M events $280.00/mo 2M events $49.00/mo 5M events $1,120.00/mo 5M events $349.00/mo $349.00 $1,120.00

Replays past what a plan includes are not priced publicly by Mixpanel, so we do not estimate them.

What the curves say

Kilden is the cheaper option above about 1.2M events a month, at 10K replays. Below that, Mixpanel's free tier wins on price.

Where their free plan beats ours

Mixpanel's free plan includes twice the session replays ours does, and their Growth plan includes four times as many. If replay is the thing you care about and your event volume is small, their free tier is the better deal — and volume discounts on their paid rate are available that we have not modelled here, because they are not published.

The one difference that is architectural

In Kilden, your backend signs who the user is with a standard JWT, and a conversation cannot be read without that signature. It is not a setting to switch on — the messenger refuses unsigned reads. Analytics tools take identity on faith because for analytics that is usually fine; the moment a product also carries messages, faith is not enough.

What moving actually looks like

Honestly: an afternoon for the install, longer for the trust.

  1. 01
    Your events keep their names

    Kilden takes arbitrary event names and free-form properties, so the tracking plan you already have transfers as-is. Autocapture means pageviews, clicks and forms arrive without any plan at all.

  2. 02
    Run both for a fortnight

    Both SDKs on the page at once. It is the only way to see the same funnel in both tools and trust the one you are moving to.

  3. 03
    Your history stays where it is

    We do not import it, and we would be suspicious of anyone who promised to. Historical events carry a definition of identity that only the tool that recorded them can honour. Keep Mixpanel read-only for as long as the old numbers matter.

Where Mixpanel beats us

This section is here because a comparison without one is an advertisement.

Scale and maturity

They have been running product analytics for over a decade at volumes we have not been asked to handle. Their query engine, their docs and their support have been sanded down by many more customers than ours.

Certifications and data residency

They hold formal certifications and offer regional data hosting. We hold neither today, and our own compliance page says so.

Warehouse connectors and integrations

If your analytics has to feed a warehouse and a long tail of other tools, their catalogue is far deeper than ours.

Analysis surfaces we do not have

Heatmaps and Metric Trees are theirs. We have no equivalent, and pretending otherwise would be the kind of claim this page exists to avoid.

Questions people actually ask

Sources

Every Mixpanel figure on this page was verified against the pages below on August 1, 2026. If one of them has changed since, tell us and we will fix it.

See it against your own site

The free plan needs no card, and autocapture means the first funnel exists before you have written a tracking plan.

Start free Read the honest comparison against a stitched-together stack